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A1 Holiday Promotions Pty. Ltd. Terms & Conditions:
  1. The following holiday packages are available from an $89.00 deposit payable to A1 Holiday Promotions Pty. Ltd.
  2. The balance of each offer is paid to the resort.
  3. Packages are valid for 12 months from the date of purchase.
  4. Prices subject to change from March 1, 2009.
  5. All offers are consecutive night stays (subject to availability).
  6. All prices and packages are subject to change without notice.
  7. Prices are not valid during school and public holidays at the advertised price.
  8. Contact A1 Holidays for special offers during school and public holiday times on (07) 3805 5327.
Business Hours
9:30am – 5:30pm Monday to FridayResort Terms & Conditions
  1. Confirmed bookings
    A booking that has not been confirmed by a deposit being paid is not guaranteed. A predefined security deposit (deducted from the balance) will confirm a booking during low seasons. The balance of the tariff is due on arrival (or such other time as stated).
  2. Administration Fee (Refund)
    The administration fee covers the cost of processing the booking, receipting and banking the money, cancelling the booking from the system, drawing the refund cheque, mailing the refund cheque with a covering letter and meeting bank charges.
  3. Holiday and low seasons
    If the booking is cancelled, 14 days or more prior to the planned date of arrival, there will be a full refund less an administration fee. If the booking is cancelled less than 14 days prior to the planned arrival date, there will be no refund unless and until the premises are re-let for the total period of the original booking.  An administration fee will be deducted from the deposit held before the remainder is refunded.
  4. Short notice bookings
    Where a booking is made less than 14 days prior to the planned arrival date, there will be no refund unless and until the premises are re-let for the total period of the original booking.  An administration fee will be deducted from the deposit held before the remainder is refunded.
Terms & Conditions of Booking
  • The Resort accepts, cash, bank cheque, or credit card on arrival & before occupancy commences unless special prior arrangements have been made.
  • Occupancy starts and finishes on the dates shown on the receipt.
  • The Guest will be liable for payment of any charges incurred by any Guest together with all replacements and necessary costs for any damage or loss to the apartment and its contents caused by any Guest.
  • The apartment must not be used for any unlawful purpose.
  • Guests must only park cars in the designated areas.
  • Only the number of people shown on the receipt may stay in the apartment overnight.
  • No animals or pets are to be brought onto the complex.
  • Neither the Body Corporate, the Manager nor the apartment owner is liable for any damage or loss of property, which a Guest may sustain while on the complex.
  • The by-laws, rules, and regulations of the complex and any reasonable direction of the Manager must be complied with.  The apartment must be vacated if after receiving a warning, any Guest fails to comply.
  • There is no refund for early departure.
  • The Manager may inspect the apartment at any time with reasonable notice and at any time without notice if the Manager is of the opinion that there has been a breach of these conditions.
  • In the event the Guest decides to cancel their booking – the Cancellation Policy will be applied as defined below.
  • The Guest authorises the manager to charge any credit card for any loss, damage or monetary contribution for which any Guest is liable under this document or otherwise.
  • If the occupancy ends or is terminated, the Guest must immediately vacate the apartment.  The Manager is authorised to do whatever is required to enforce the eviction of any Guest and removal of Guests’ property.
 

Privacy Policy Statement.

A1 Holiday Promotions Pty. Ltd trading as Ausrates and A1 Holidays and all associated Web sites [www.a1holidays.com.au and www.ausrates.com.au] adhere to the current Australian Government Privacy Act [“Privacy Act 1988 Act No. 119 of 1988 as amended”] in relation to the information that you as a client has exchanged in the utilization of any of our services

“Statement Terminology”:

“Client”:

A person, group or organization to whom goods or services are provided and sold through the use of products and or Internet applications provided by A1 Holiday Promotions Pty. Ltd trading as Ausrates and A1 Holidays and all associated Web sites [www.a1holidays.com.au and www.ausrates.com.au]


“Credit Card”:

Credit Card means any article of a kind commonly known as a credit card, charge card or any similar article intended for use in obtaining cash, goods or services by means of loans, and includes any article of a kind commonly issued by persons carrying on business to customers or prospective customers of those persons for use in obtaining goods or services from those persons by means of loans.


“Complaint”:

Complaint means a complaint about an act or practice that, if established, would be an interference with the privacy of the complainant because it breached a National Privacy Principle.


“Personal Information”:

Personal information means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.


“Privacy Code”:

Privacy code means a written code regulating acts and practices that affect privacy. [“Privacy Act 1988 Act No. 119 of 1988 as amended.


“Record means”:

(a) a document; or
(b) a database (however kept); or
(c) a photograph or other pictorial representation of a person;
but does not include:
(d) a generally available publication; or
(e) anything kept in a library, art gallery or museum for the purposes of reference, study or exhibition; or
(f) Commonwealth records as defined by subsection 3(1) of the Archives Act 1983 that are in the open access period for the purposes of that Act; or
(fa) records (as defined in the Archives Act 1983) in the custody of the Archives (as defined in that Act) in relation to which the Archives has entered into arrangements with a person other than a Commonwealth institution (as defined in that Act) providing for the extent to which the Archives or other persons are to have access to the records; or
(g) documents placed by or on behalf of a person (other than an agency) in the memorial collection within the meaning of the Australian War Memorial Act 1980; or
(h) letters or other articles in the course of transmission by post.


“Organisation means”:

(a) an individual; or
(b) a body corporate; or
(c) a partnership; or
(d) any other unincorporated association; or
(e) a trust; that is not a small business operator, a registered political party, an agency, a State or Territory authority or a prescribed instrumentality of a State or Territory.


“What is a small business operator”?

(3) A small business operator is an individual, body corporate, partnership, unincorporated association or trust that:
(a) carries on one or more small businesses; and
(b) does not carry on a business that is not a small business.
Entities that are not small business operators
(4) However, an individual, body corporate, partnership, unincorporated association or trust is not a small business operator if he, she or it:
(a) carries on a business that has had an annual turnover of more than $3,000,000 for a financial year that has ended after the later of the following:
(i) the time he, she or it started to carry on the business;
(ii) the commencement of this section; or
(b) provides a health service to another individual and holds any health information except in an employee record; or
(c) discloses personal information about another individual to anyone else for a benefit, service or advantage; or
(d) provides a benefit, service or advantage to collect personal information about another individual from anyone else; or
(e) is a contracted service provider for a Commonwealth contract (whether or not a party to the contract).

Policy Statement.


Collection of private information:

All client information collected using the services provided by A1 Holiday Promotions. Pty. Ltd. and all associated businesses or businesses trading as or for, will be regarded as private and confidential records of that client and in no way shall be used for any purpose other than to facilitate you travel or reservation requirements. Information will not be delivered to any third party for any reason apart from the requirements, regional laws set forward by any applicable government department or body, or where the third party is a requirement of a reservation or booking instigated by the client.


Information records or data collected:

• Names, “given and family”
• Addresses, “residential, postal and business”
• Telephone numbers, “ home, mobile, fax or business”
• Email addresses
• Credit Card information in relation to payment of travel expenses and reservations.
• Health or medical information that would be required in relation to a reservation.


Our obligations as an agent:

Under the privacy act A1 Holiday Promotions. Pty. Ltd. and all associated businesses or businesses trading as or for, are required to gain permission from the client for the collection of information about that client. Unless otherwise stated by the client, A1 Holiday Promotions. Pty. Ltd. and all associated businesses or businesses trading as or for, will assume that the clients consent has been awarded or given by that client once that information has been supplied in relation to our products or services.
As an agent we transact with wholesalers and providers to the travel industry, during these transactions, on the client’s behalf we have a requirement to forward the clients information with reference to reservations and bookings. This information is supplied to the second party under the same consent that you as a client, has provided under this policy statement.


Information, Records or Data usage:

All private and confidential information supplied by a client will only be used in relation to the client’s requests in accordance with reservations, bookings, ticketing and hire purposes under the guidelines set forward by that client.


Changes to client details:

At any time, it is the right of a client to request changes to information supplied by that client.


Security:

All possible physical, mechanical and electronic security measures have been implemented to safeguard the information that a client has supplied with our products and services.


Cookies:

Cookies are small files used by the web server to store information in your web browser as you navigate a web site. There are two types of cookies that can be used in web sites, session cookies and persistent cookies.

Persistent cookies remain on your computer after your browsing session is finished, and have a varying expiry date; while often used to store customised browsing preferences for a particular web site, they may also be used to track and report upon your browsing behaviour upon returning to the web site/s that issued them.

The Ausrates and A1 Holidays web sites only uses session cookies; these cookies are only used for member ‘logged in’/’logged out’ status and purposes associated with using the web site’s search and booking facilities. These cookies do not remain after your browsing session at the web site is finished (they are automatically removed as soon as the browser window is closed).


Complaints and Disputes:

All complaints and or disputes involving a breech in a client’s privacy should be forwarded to:

The Privacy and Security Officer
A1 Holiday Promotions Pty. Ltd.
Unit 1 / 958 Kingston Road
Waterford West
Australia 4133

By Email: privacy@a1holidays.com.au
By Phone: 61 7 3805 5327
By Fax: 61 7 3805 7933

A1 Holiday Promotions Pty. Ltd. trading as Ausrates and A1 Holidays

ABN: [52 111 856 501] ACN: [111 856 501]
BN: [19262383] ANZSIC: [53240]

 

A1 Holidays PTY LTD accepts:
For resort accepted forms of payment please see the 'Forms Of Payment' section in the resort full details listing
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